Refund Policy
Welcome to Pre Booking Travels ("Company," "we," "our," or "us"). We value your trust and strive to provide a seamless booking experience. This Refund Policy outlines the terms and conditions for refunds when you use our booking services through our website
Refund Policy for Car Rentals
Cancellation Before Pickup:
- Full refunds are available for cancellations made at least 24 hours prior to the scheduled pickup time.
- Cancellations made within 24 hours of the pickup time may incur a cancellation fee.
No-Show Policy:
- If you fail to pick up the vehicle at the scheduled time without prior notice, no refund will be provided.
Early Returns:
- Refunds for unused rental days due to early returns are subject to the terms and conditions of the booking agreement.
Damage or Policy Violations:
- Refunds will not be issued for rentals terminated due to vehicle damage, policy violations, or breach of the rental agreement.
Payment Method:
- Refunds will be processed using the original payment method and may take up to 7-10 business days to reflect, depending on your bank or payment provider.
Refund Policy for Hotel Bookings
Cancellation Before Check-In:
- Full refunds are available for cancellations made at least 48 hours prior to the check-in date.
- Cancellations made within 48 hours of the check-in date may incur a cancellation fee.
No-Show Policy:
- If you fail to check in on the scheduled date without prior notice, no refund will be issued.
Partial Stays:
- Refunds for unused nights due to early check-out are subject to the terms of the booking agreement and may vary based on hotel policies.
Non-Refundable Bookings:
- Bookings labeled as "non-refundable" are not eligible for cancellation or refunds under any circumstances.
Special Circumstances:
- Refunds due to unforeseen events (e.g., natural disasters) are subject to hotel-specific policies and approval.
Payment Method:
- Refunds will be processed using the original payment method and may take up to 7-10 business days to reflect, depending on your bank or payment provider.
Refund Policy for Tour Packages
Cancellation Before Departure:
- Full refunds are available for cancellations made at least 30 days prior to the tour departure date.
- Cancellations made between 15-29 days before departure will be eligible for a partial refund, subject to administrative and cancellation fees.
- Cancellations made less than 15 days before departure are non-refundable.
No-Show Policy:
- Failure to join the tour on the scheduled departure date without prior notice will result in no refund.
Changes to Itinerary:
- Refunds for itinerary changes or missed activities due to unforeseen circumstances (e.g., weather, strikes) will be provided at the company’s discretion.
Non-Refundable Items:
- Certain components of the package, such as tickets, permits, or activities booked through third parties, may be non-refundable.
Special Circumstances:
- Refunds due to emergencies or unforeseen events will be reviewed on a case-by-case basis, subject to supporting documentation.
Payment Method:
- Refunds will be processed via the original payment method and may take 7-14 business days to reflect, depending on your bank or payment provide
For more details or assistance, please contact our customer support team.
